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There are three levels of conflict management styles. They are lose lose, win loose and win win. Remaining flexible by employing a style best suited and appropriate is key to effective conflict management.? We cope with conflict better if we are rhetorically sensitive. This includes an ability to adapt to specific audiences, receivers, contexts, and situations; being a prudent evaluator of message relevance; and consideration of the dior sunglasses 2012 content and relational dimensions of conflict communications. Rhetorical sensitivity is a particular attitude toward encoding spoken messages. It represents a way of thinking about what should be said and then a way of deciding how to say it." It is a type of sensitivity that makes effective social interaction possible. Rhetorically sensitive (RS) people judge encounters carefully before taking a stand on an issue. They distinguish between content and relational communication, and they know when to speak up or when not to speak up.
Avoidance―I lose, you lose
In this case you have little concern for the relationship; and if the conflict impinges only slightly on your personal goals, your style might very well be a low-profile one. You can take or leave your boss as a friend, and it's a short-term relationship anyway. You are aware that he or she has matrimonial problems which you feel may be hurting his or her effectiveness as a supervisor, but they don't particularly affect your personal goals in or out of the organization. This is not hottest sunglasses 2012 much of a conflict for you, and you're not sure about the organization. This may be the time for an avoidance or impersonal style.
Competing―I win, you lose.
With this approach you have much concern for the conflict and minimal concern for the relationship. The senior pilot in the aforementioned example was backed into this one. His argument was a short one given the emergency. Two union business agents representing the plumbers and the carpenters have a conflict over who has jurisdiction over the installation of bathroom wall fixtures in an apartment complex. Both groups can't do the work. One will win and one will lose prada sunglasses 2012 if it takes arbitration. When we approach conflict as a win-lose contest, we are competing. The competing style is communicated in a variety of ways that are likely to produce destructive conflict: threats, criticism, contempt, hostile remarks and jokes, sarcasm, ridicule, intimidation, faultfinding and blaming, and denials of responsibility (Wilmot and Hocker, 2007). The competing style is aggressive, not assertive. It is not confrontation as previously defined; it is an attack. The competing or power-forcing style flows from the dominance perspective on power. Competing and forcing your will on others is a win-lose style. Someone using a competing or forcing style shows high concern for task but low concern for relationships in groups. Task comes first. If accomplishing the group task requires a few wounded egos that are thought to be unavoidable price of productivity. Someone using competing/forcing style sees task accomplishment as means of furthering personal more than group goals (Me-Not-We orientation). Making friends and developing a positive social climate are secondary and expendable